{"id":172,"date":"2022-05-23T14:33:36","date_gmt":"2022-05-23T04:33:36","guid":{"rendered":"https:\/\/ryelec.com.au\/?page_id=172"},"modified":"2022-05-23T14:33:36","modified_gmt":"2022-05-23T04:33:36","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/ryelec.com.au\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\r\n
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Because the products we offer are digital and cannot be returned, your purchase is only eligible for a refund in the following situations (subject to our\u00a030-day refund window) –<\/strong><\/p>\r\n We\u2019re unable to process refunds in the following situations:<\/strong><\/p>\r\n All refunds are at the sole discretion of Ryelec.<\/strong>\u00a0<\/em><\/p>\r\n <\/p>\r\n\r\n\r\n\r\n Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exchange.<\/p>\r\n <\/p>\r\n\r\n\r\n\r\n\r\n\r\n Once your request for a refund is received, we will deliberate on the cause in relation to our refund policy and then notify you of the approval or rejection of your refund.<\/p>\r\n\r\n\r\n\r\n If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.<\/p>\r\n\r\n\r\n\r\n Late or missing refunds<\/b><\/p>\r\n\r\n\r\n\r\n If you haven\u2019t received a refund yet, first check your bank account again.<\/p>\r\n\r\n\r\n\r\n Then contact your credit card company, it may take some time before your refund is officially posted.<\/p>\r\n\r\n\r\n\r\n Next contact your bank. There is often some processing time before a refund is posted.<\/p>\r\n\r\n\r\n\r\n If you\u2019ve done all of this and you still have not received your refund yet, please contact us at support@ryelec.com.au<\/a><\/p>\r\n\r\n\r\n\r\n <\/p>\r\n\r\n\r\n\r\n If we are unable to process your refund as it does not fall within our refund policy, under some circumstances we may offer you a substantial discount on our other digital products we have available.\u00a0<\/p>\r\n\r\n\r\n\r\n <\/p>\r\n\r\n\r\n\r\n All Ryelec items available in our online store are regarded as digital goods. As such, no shipping is necessary. Items are delivered instantly upon purchase via email and are also available for download from the user account page on the Ryelec website.\u00a0<\/p>\r\n <\/p>\r\n\r\n\r\n\r\n\r\n
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Overview<\/h3>\r\n\r\n\r\n\r\n
Processing Refunds<\/h2>\r\n\r\n\r\n\r\n
Exchanges \/ Store Credit<\/h2>\r\n\r\n\r\n\r\n
Shipping<\/h2>\r\n
Need help?<\/h2>\r\n\r\n\r\n\r\n